Shipping policy

Shipping Policy

At The Lily Field, we are delighted to bring floral joy to your doorstep. Please take a moment to review our shipping policy for a smooth and fragrant delivery experience.

Domestic Shipping (Singapore Only)

We currently offer delivery services exclusively within Singapore. Unfortunately, we do not ship overseas at this time.

Delivery Partners

For deliveries within Singapore, we partner with trusted external delivery services to ensure the safe and timely arrival of your blooms. Rest assured that our chosen partners share our dedication to excellent service.

Processing and Delivery Times

a. Order Processing: Once your order is confirmed, we aim to process it promptly. 

b. Delivery Timeframe: Delivery times within Singapore may vary based on factors such as location and availability. You can expect your blooms to arrive on your selection date within the timeframe of 10 am to 4 pm. 

Delivery Charges

To provide transparent pricing, our delivery charges will be calculated at checkout based on your delivery location within Singapore. Kindly review the charges before finalizing your order.

Order Tracking

For added convenience, we provide order tracking services. Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery until it reaches your doorstep.

Delivery Address Accuracy

To ensure a smooth delivery process, please provide accurate and complete delivery information at the time of ordering. Any inaccuracies may lead to delivery delays or issues.

Contact Us

If you have any questions or concerns regarding your order's delivery, feel free to reach out to our customer support team at hello@thelilyfield.

Thank you for choosing The Lily Field. We appreciate the opportunity to share the beauty of blooms with you!